Process warranty inquiries faster with AI-drafted replies from your warranty policies.
Warranty claims require policy-accurate responses but follow predictable patterns that are ideal for AI automation.
72hrs
Avg warranty response time
40%
Of claims are straightforward
$22
Cost per warranty ticket
Link your Gmail or Outlook account in minutes.
Upload your FAQ, docs, and policies.
Relay reads incoming emails and drafts replies from your knowledge base.
Your team reviews AI drafts and sends with one click.
Incoming Email
My blender stopped working after 8 months. It's still under the 1-year warranty. How do I submit a warranty claim?
AI-Generated Draft
I'm sorry to hear about your blender! Since it's within the 1-year warranty period, you're fully covered. Here's how to submit your warranty claim: **Steps to File a Claim:** 1. Visit warranty.example.com/claim 2. Enter your product serial number (found on the bottom of the unit) 3. Upload a photo of the defect or issue 4. Describe the problem briefly 5. Submit the form **What Happens Next:** - We'll review your claim within 2 business days - If approved, you'll receive a prepaid return label - Your replacement will ship within 3-5 business days after we receive the unit **What You'll Need:** - Original proof of purchase (receipt or order confirmation) - Product serial number - Photo of the issue Let me know if you need any help with the process!
AI drafts warranty responses with all required steps in seconds.
Every response references your current warranty terms.
Comprehensive instructions reduce back-and-forth emails.
Professional warranty handling builds trust in your brand.
AI drafts based on your warranty policy terms. Your team verifies eligibility during review.
No — Relay drafts the response. Your team handles claim verification and processing.
Yes — add your various warranty tiers and terms to the knowledge base for accurate, tier-specific responses.
Start your free trial and see how Relay handles warranty claims with AI-drafted responses.