Handle vendor inquiries, procurement questions, and supplier correspondence with AI-drafted replies.
B2B vendor communications require professionalism and accuracy. Slow responses damage supplier relationships and delay procurement.
48hrs
Avg vendor response time
30%
Of ops team time on vendor email
$25
Cost per vendor interaction
Link your Gmail or Outlook account in minutes.
Upload your FAQ, docs, and policies.
Relay reads incoming emails and drafts replies from your knowledge base.
Your team reviews AI drafts and sends with one click.
Incoming Email
We'd like to discuss bulk pricing for Q2 2026. Our projected order volume is 5,000 units per month. Can you share your volume discount structure?
AI-Generated Draft
Thank you for reaching out about Q2 bulk pricing! We appreciate your continued partnership. Here's our volume discount structure for the quantities you're considering: **Monthly Volume Tiers:** - 1,000-2,499 units: 10% off list price - 2,500-4,999 units: 15% off list price - 5,000-9,999 units: 20% off list price - 10,000+ units: Custom pricing available At 5,000 units/month, you'd qualify for our 20% volume discount tier. **Additional Benefits at Your Volume:** - Dedicated account manager - Priority fulfillment - Net 45 payment terms - Quarterly business reviews I'd love to set up a call to discuss specific pricing for your Q2 needs and explore if there are additional ways we can support your growth. Would next week work for you?
AI drafts polished vendor communications from your pricing and partnership docs.
Speed up the procurement cycle with instant responses.
Every vendor gets accurate, up-to-date pricing from your rate cards.
Prompt responses strengthen vendor and supplier relationships.
Yes — organize your knowledge base with different pricing tiers, terms, and relationship levels for various vendor categories.
Relay drafts vendor communications. Your procurement team reviews and handles the actual ordering process.
Yes — the knowledge base can include specific terms and details for different vendors.
Start your free trial and see how Relay handles vendor communications with AI-drafted responses.