Resolve password reset issues instantly with AI-drafted step-by-step instructions.
Password reset requests are the single most common support ticket for most companies, yet they have the simplest solutions.
35%
Of helpdesk tickets
2hrs
Avg response time
$5
Cost per reset ticket
Link your Gmail or Outlook account in minutes.
Upload your FAQ, docs, and policies.
Relay reads incoming emails and drafts replies from your knowledge base.
Your team reviews AI drafts and sends with one click.
Incoming Email
I've tried resetting my password three times but never received the reset email. I'm locked out of my account. Please help!
AI-Generated Draft
I understand how frustrating it is to be locked out! Let's get you back in. Here are a few things to check: 1. **Check spam/junk folder**: Reset emails sometimes land there 2. **Verify your email**: Make sure you're using the same email you registered with 3. **Wait a few minutes**: Sometimes there's a brief delay in delivery 4. **Try again**: Visit example.com/reset and request a new reset link If you've tried all of the above and still haven't received the email, it's possible your account uses a different email address. Reply with the email you think you used and I'll look into it. We'll get you back in!
Most password reset issues resolved in under 60 seconds.
Automate the most common support ticket type.
Step-by-step guidance reduces user frustration.
Users get help any time, even outside business hours.
No — Relay drafts instructions for users to reset their own passwords. It doesn't access or modify account credentials.
AI drafts troubleshooting steps from your knowledge base. Cases requiring admin intervention are flagged for your team.
Yes — by providing instant, clear instructions, users resolve issues themselves and don't need to write back.
Start your free trial and see how Relay handles password reset with AI-drafted responses.