Connect Microsoft Outlook and let AI draft email replies from your knowledge base.
Microsoft Outlook powers enterprise email worldwide. Relay integrates natively with Outlook for AI-powered email support.
400M
Outlook users worldwide
5min
Setup time
100%
Outlook compatibility
Link your Gmail or Outlook account in minutes.
Upload your FAQ, docs, and policies.
Relay reads incoming emails and drafts replies from your knowledge base.
Your team reviews AI drafts and sends with one click.
Incoming Email
We use Outlook 365 for our entire company. Can your platform integrate with our existing setup?
AI-Generated Draft
Absolutely! Relay integrates natively with Microsoft Outlook and Office 365. Here's how: **Setup Process:** 1. Go to Settings > Mailboxes > Add Mailbox 2. Select 'Microsoft Outlook / Office 365' 3. Click 'Connect with Microsoft' 4. Sign in with your Microsoft account 5. Grant the requested permissions 6. Select which folders to monitor **Full Outlook Compatibility:** - Works with Outlook.com, Office 365, and Exchange Online - Supports shared mailboxes and distribution groups - Responses sent via your Outlook account - Full threading and conversation view preserved **Enterprise Features:** - Admin consent flow for organization-wide deployment - Works with your existing Outlook security policies - Conditional access and MFA supported - No desktop app installation required **Important:** Your IT admin may need to approve the app in Azure AD for organization-wide access. We provide step-by-step instructions for admin consent. Want me to send the admin setup guide?
Supports admin consent, Azure AD, and organization-wide deployment.
Works with shared mailboxes and distribution groups.
Connect via OAuth — no desktop installation needed.
Outlook conversation threading preserved in all responses.
Yes — connect shared mailboxes so your team can collaborate on AI-drafted responses.
For organization-wide deployment, an admin consent flow is available. We provide full setup documentation.
Relay requires Exchange Online (Office 365). On-premises Exchange is not currently supported.
Start your free trial and see how Relay handles outlook integration with AI-drafted responses.