AI Email Support for Microsoft 365 Organizations

Seamless AI-powered email automation for Microsoft 365 business environments.

The Microsoft 365 Integration Challenge

Microsoft 365 is the backbone of enterprise communications. Relay integrates deeply for organization-wide AI email support.

345M

Microsoft 365 paid seats

75%

Of Fortune 500 use M365

5min

Integration setup time

How It Works

1

Connect Your Inbox

Link your Gmail or Outlook account in minutes.

2

Add Knowledge Base

Upload your FAQ, docs, and policies.

3

AI Drafts Responses

Relay reads incoming emails and drafts replies from your knowledge base.

4

Review & Send

Your team reviews AI drafts and sends with one click.

Example Email Thread

Incoming Email

We're a Microsoft 365 shop. We need SSO support, shared mailbox integration, and the ability to deploy across multiple departments. Can you support this?

AI-Generated Draft

High confidenceMicrosoft 365 Enterprise Guide

Yes — Relay is built for Microsoft 365 organizations like yours. Here's how we support your requirements: **SSO / Single Sign-On:** - SAML 2.0 integration with Azure AD - Users sign in with their Microsoft 365 credentials - Automatic user provisioning via SCIM **Shared Mailbox Support:** - Connect any shared mailbox (e.g., support@, info@, billing@) - Multiple team members can review and send from shared mailboxes - Full audit trail of who approved each response **Multi-Department Deployment:** - Each department gets its own agent, knowledge base, and settings - Centralized admin dashboard for organization-wide management - Department-specific tone, style, and response guidelines **Microsoft 365 Compatibility:** - Works with Exchange Online - Azure AD app registration for admin consent - Conditional access and compliance policies supported - Microsoft Security & Compliance Center compatible Would you like a demo focused on enterprise M365 deployment? I can set one up with our enterprise team.

Benefits

Azure AD Integration

SSO and SCIM provisioning for seamless identity management.

Shared Mailboxes

Deploy across support@, billing@, and other shared mailboxes.

Multi-Department

Each department gets tailored AI agents and knowledge bases.

Enterprise Security

Compatible with M365 security and compliance policies.

Popular Industries

EnterpriseMid-MarketFinanceHealthcare

Frequently Asked Questions

Does Relay support Azure AD SSO?

Yes — SAML 2.0 integration with Azure AD for single sign-on. SCIM provisioning is also available.

Can we use conditional access policies?

Yes — Relay works within your existing M365 conditional access and compliance framework.

Is admin consent required?

Yes, for organization-wide deployment. We provide a step-by-step admin consent guide for your IT team.

Automate Microsoft 365 Integration with AI

Start your free trial and see how Relay handles microsoft 365 integration with AI-drafted responses.