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We're trying to set up the webhook integration but our endpoint isn't receiving any events. We've configured the URL in the dashboard and our server is running. What could we be missing?
AI-Generated Draft
Thanks for working on the webhook integration! Let's troubleshoot why events aren't reaching your endpoint. **Common Causes:** 1. **SSL Certificate**: Webhook endpoints must use HTTPS with a valid SSL certificate. Self-signed certs are rejected. 2. **Response Code**: Your endpoint must return a 200 status within 5 seconds, or we'll mark the delivery as failed. 3. **Firewall/Security**: Make sure these IPs are allowlisted: - 203.0.113.10 - 203.0.113.11 4. **Event Selection**: Verify you've subscribed to the correct event types in Dashboard > Webhooks > Events. **Quick Debug Steps:** ```bash # Test your endpoint externally curl -X POST https://your-endpoint.com/webhook \ -H "Content-Type: application/json" \ -d '{"test": true}' # Check webhook delivery logs # Dashboard > Webhooks > Delivery History ``` 5. **Check Delivery Logs**: Go to Dashboard > Webhooks > Delivery History to see if we're attempting delivery and what error codes we're receiving. Let me know what you find and I'll help further!
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