Automate Gmail Support with AI-Drafted Responses

Connect your Gmail inbox and let AI draft replies from your knowledge base.

The Gmail Integration Challenge

Gmail is the world's most popular email provider for business. Relay integrates natively with Gmail for seamless AI-powered support.

1.8B

Gmail users worldwide

5min

Setup time

100%

Gmail feature compatibility

How It Works

1

Connect Your Inbox

Link your Gmail or Outlook account in minutes.

2

Add Knowledge Base

Upload your FAQ, docs, and policies.

3

AI Drafts Responses

Relay reads incoming emails and drafts replies from your knowledge base.

4

Review & Send

Your team reviews AI drafts and sends with one click.

Example Email Thread

Incoming Email

Can you walk me through how to connect my Gmail business account to your platform?

AI-Generated Draft

High confidenceGmail Setup Guide

Sure! Connecting your Gmail account takes just a few minutes. Here's the process: **Step-by-Step Setup:** 1. Log into your Relay dashboard 2. Go to Settings > Mailboxes > Add Mailbox 3. Select 'Gmail / Google Workspace' 4. Click 'Connect with Google' 5. Sign in with your Gmail account 6. Grant the requested permissions (read, compose, send) 7. Choose which labels/folders to monitor **What Relay Can Do:** - Read incoming emails in real-time - Draft AI responses that appear in your Relay dashboard - Send approved responses through your Gmail account - Responses appear in your Gmail Sent folder as normal **Privacy & Security:** - Relay uses OAuth 2.0 — we never see your password - You can revoke access anytime from Google account settings - Only monitored folders are processed **Pro Tip:** Start with a specific label (like 'Support') rather than your entire inbox. Need any help getting started?

Benefits

Native Integration

Deep Gmail integration — not a workaround or extension.

5-Minute Setup

Connect your Gmail account in minutes with OAuth.

Sent Folder Sync

Responses appear in Gmail as normal sent emails.

Label Support

Monitor specific Gmail labels for targeted automation.

Popular Industries

SaaSSmall BusinessStartupsE-Commerce

Frequently Asked Questions

Does Relay work with Google Workspace?

Yes — Relay works with both personal Gmail and Google Workspace (business) accounts.

Can I connect multiple Gmail accounts?

Yes — connect as many Gmail accounts as needed. Each gets its own AI agent and knowledge base.

Does Relay store my Gmail data?

Relay processes emails to generate drafts. You control data retention settings in your account preferences.

Automate Gmail Integration with AI

Start your free trial and see how Relay handles gmail integration with AI-drafted responses.