Let AI draft accurate support responses from your knowledge base in seconds.
Support teams spend 60% of their time on repetitive email responses, driving up costs and slowing resolution times.
4hrs
Avg response time
60%
Repetitive tickets
$15
Cost per ticket
Link your Gmail or Outlook account in minutes.
Upload your FAQ, docs, and policies.
Relay reads incoming emails and drafts replies from your knowledge base.
Your team reviews AI drafts and sends with one click.
Incoming Email
Hi, I signed up yesterday but can't access the dashboard. Can you help?
AI-Generated Draft
Hi! Thanks for reaching out. I'd be happy to help you access your dashboard. Here's how to get started: 1. Visit app.example.com 2. Click 'Sign In' and use the email you registered with 3. If you're still having trouble, try resetting your password Let me know if you need anything else!
AI drafts replies in seconds, cutting response time by 80%.
Every response pulls from your approved knowledge base.
Handle 3x more tickets without hiring.
AI drafts responses around the clock.
AI reads incoming emails, drafts responses from your knowledge base, and queues them for your team to review and send.
Yes — configure tone, style, and knowledge sources in your agent settings.
Relay works with Gmail and Microsoft Outlook/365.
Start your free trial and see how Relay handles customer support with AI-drafted responses.