AI handles repetitive email responses so your team can focus on complex, high-value conversations.
60% of support emails are questions already answered in your FAQ or documentation. Your team shouldn't type those answers manually.
60%
Of emails are repetitive
15min
Avg time on repetitive replies
$50K
Annual cost of repetitive work per agent
Link your Gmail or Outlook account in minutes.
Upload your FAQ, docs, and policies.
Relay reads incoming emails and drafts replies from your knowledge base.
Your team reviews AI drafts and sends with one click.
Incoming Email
What are your business hours? I've been trying to reach your support team.
AI-Generated Draft
Thanks for reaching out! Here are our support hours and the best ways to get help: **Support Hours:** - Monday - Friday: 8 AM - 8 PM Eastern Time - Saturday: 9 AM - 5 PM Eastern Time - Sunday: Closed (email monitored for urgent issues) **Response Times:** - Email: Within 2 hours during business hours - After-hours email: Response by 9 AM the next business day **Best Ways to Reach Us:** - Email: support@example.com (fastest) - Help Center: help.example.com (self-service 24/7) - Knowledge Base: docs.example.com (guides and tutorials) Is there something specific I can help you with right now?
AI handles the 60% of emails your team answers on autopilot.
Your team works on high-value problems, not FAQ responses.
Remove the soul-crushing repetition that drives agent turnover.
Repetitive questions get instant, accurate responses.
Any email whose answer already exists in your knowledge base — business hours, pricing, how-to questions, policy inquiries, etc.
Yes — enable auto-send for high-confidence drafts. AI handles FAQ-type questions automatically while flagging complex ones.
Review your last 100 support emails. You'll quickly see patterns. Add those answers to Relay's knowledge base.
Start your free trial and see how Relay handles repetitive email automation with AI-drafted responses.