Handle account updates, profile changes, and access requests with AI-drafted responses.
Account management emails are repetitive and procedural, yet each one requires careful, accurate instructions specific to your platform.
20%
Of support volume
15min
Avg handling time
$10
Cost per account ticket
Link your Gmail or Outlook account in minutes.
Upload your FAQ, docs, and policies.
Relay reads incoming emails and drafts replies from your knowledge base.
Your team reviews AI drafts and sends with one click.
Incoming Email
Hi, I need to update the billing email on our company account and add two new team members. Can you walk me through this?
AI-Generated Draft
Of course! Here's how to handle both changes: **Update Billing Email:** 1. Go to Settings > Billing > Contact Information 2. Click 'Edit' next to the billing email 3. Enter the new email address and click 'Save' 4. Confirm the change via the verification email sent to the new address **Add Team Members:** 1. Go to Settings > Team 2. Click 'Invite Members' 3. Enter their email addresses 4. Select the appropriate role (Admin, Editor, or Viewer) 5. Click 'Send Invitations' Your new team members will receive email invitations to join. Let me know if you need anything else!
AI drafts clear instructions for every account task.
Cut account management response time by 75%.
Consistent, accurate instructions reduce user mistakes.
Clear guidance helps users manage their own accounts.
AI drafts instructions from your knowledge base. Actual account changes are always performed by your team or the user.
Yes — AI drafts comprehensive step-by-step instructions for complex account management tasks.
Yes — your knowledge base can include procedures for different account tiers and user roles.
Start your free trial and see how Relay handles account management with AI-drafted responses.