AI drafts responses around the clock so customers get help outside business hours.
40% of support emails arrive outside business hours. Without 24/7 coverage, those customers wait until the next morning.
40%
Emails arrive after hours
16hrs
Avg after-hours wait time
$85K
Cost per night shift agent
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It's midnight and I'm trying to finish a project. My export keeps failing with a timeout error. Is there a file size limit?
AI-Generated Draft
I'm sorry you're running into this! Yes, there is a file size limit for exports. Here's what you need to know: **Export Limits:** - Standard exports: Up to 100MB - Large exports: Up to 1GB (requires chunking) - Timeout threshold: 60 seconds **Fix for Timeout Errors:** 1. Try exporting a smaller date range or fewer columns 2. Use the 'Background Export' option: Export > Settings > Run in Background 3. Background exports handle files up to 1GB and email you when ready 4. For very large datasets, use the API export endpoint which has no timeout **Quick Fix:** Select 'Background Export' and you'll receive an email with the download link — usually within a few minutes. Hope this gets your project back on track!
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