Give Pet Owners the Fast Responses They Deserve

Automate appointment requests, aftercare instructions, and pet owner inquiries with AI-drafted emails.

80%

Faster scheduling

70%

Less phone calls

50%

Less admin time

Email Support Challenges in Veterinary

  • Pet owners expect urgent response times
  • Aftercare instruction emails are repetitive but critical
  • Appointment scheduling takes too many back-and-forth emails
  • Small clinic staff can't keep up with email volume

Why Veterinary Teams Choose Relay

Faster appointment scheduling

80% faster

Consistent aftercare instructions

Handle more inquiries with small staff

Happy pet owners, fewer phone calls

Key Features

Appointment Booking

AI drafts appointment responses with available times.

Aftercare Instructions

Accurate post-procedure care instructions from your guides.

Pet Owner FAQ

Common questions answered from your clinic FAQ.

Emergency Triage

Guide pet owners to appropriate care level.

See It In Action

Appointment Request

Before Relay

Pet owner emails about vaccination, waits all day for response

With Relay

AI drafts appointment options with vaccination details instantly

Aftercare Question

Before Relay

Owner unsure about post-surgery care, calls clinic during busy hours

With Relay

Relay drafts detailed aftercare instructions from your care guide

Frequently Asked Questions

Can Relay provide accurate aftercare information?

Yes — load your aftercare guides into the knowledge base. AI drafts from your approved veterinary instructions.

How does Relay handle emergencies?

AI can identify urgent keywords and draft immediate triage responses directing pet owners to emergency care.

Is Relay suitable for a small vet clinic?

Absolutely — starting at $49/month, Relay is perfect for small clinics that need to handle email volume without hiring.

Automate Veterinary Email Support

Start your free trial and see how Relay helps veterinary teams respond faster with AI-drafted replies.