Give every agent the speed of your best agent with AI-drafted responses from your knowledge base.
3x
Team throughput
80%
Faster onboarding
60%
Less time per ticket
Consistent quality across all agents
New agent ramp-up in days, not weeks
80% faster onboarding
Handle 3x volume without burnout
3x throughput
Meet SLAs even during peaks
One source of truth for all agents.
AI drafts, agents review and personalize.
Every response starts from the same accurate foundation.
Track response times and AI utilization.
Before Relay
Junior agent takes 20 minutes to research and draft
With Relay
AI drafts response from KB in seconds, agent refines in 2 minutes
Before Relay
Senior agent bored by repetitive questions, junior agent struggles
With Relay
AI handles FAQ drafts, freeing everyone for complex work
New agents get AI-drafted responses from day one. They learn your products and policies through the drafts while reviewing.
Yes — review dashboards show how often agents modify drafts and flag any quality issues.
No — Relay makes your existing agents faster and more consistent. The human-in-the-loop workflow means agents stay in control.
Start your free trial and see how Relay helps support teams teams respond faster with AI-drafted replies.