Relay automates repetitive SaaS support emails with AI-drafted responses powered by your knowledge base.
85%
Faster response time
3x
More tickets handled
60%
Less time per ticket
Reduce response time to under 5 minutes
85% faster
Handle 3x more tickets without hiring
3x throughput
Consistent, accurate answers from your docs
Free up agents for complex technical issues
Connect your help docs and Relay drafts accurate replies instantly.
AI drafts responses, your team reviews and sends with one click.
Choose OpenAI, Claude, or Gemini for optimal response quality.
Works with your existing email provider — no migration needed.
Before Relay
New user waits 4 hours for setup instructions
With Relay
AI drafts step-by-step guide from docs in 30 seconds
Before Relay
Agent manually looks up plan details and types response
With Relay
Relay auto-drafts accurate billing info from your pricing page
Relay connects directly to Gmail and Outlook. It works alongside your existing tools without requiring migration.
Relay uses your knowledge base to draft technical responses. Complex issues are flagged for human review with full context.
Yes — you can configure tone, style, and include brand-specific instructions in your agent settings.
Start your free trial and see how Relay helps saas teams respond faster with AI-drafted replies.