Automate Tenant Communications at Scale

Handle maintenance requests, lease inquiries, and tenant questions with AI-drafted email responses.

85%

Faster acknowledgment

3x

Properties per manager

50%

Less email time

Email Support Challenges in Property Management

  • Maintenance requests need prompt acknowledgment
  • Lease and rental questions are repetitive
  • Tenant communications multiply with each new property
  • After-hours inquiries go unanswered

Why Property Management Teams Choose Relay

Faster maintenance response

85% faster

Handle more properties per manager

Consistent tenant communications

24/7 inquiry acknowledgment

Key Features

Maintenance FAQ

AI drafts maintenance acknowledgments and next steps.

Lease Knowledge Base

Handle lease, rental, and policy questions from your docs.

Multi-Property Support

Separate knowledge bases per property.

24/7 Responsiveness

After-hours inquiries get immediate AI-drafted responses.

See It In Action

Maintenance Request

Before Relay

Tenant reports leak, no acknowledgment for 12 hours

With Relay

AI drafts acknowledgment with emergency steps in seconds

Lease Question

Before Relay

Prospective tenant asks about availability, waits days

With Relay

Relay drafts property details and viewing availability instantly

Frequently Asked Questions

Can Relay handle multiple properties?

Yes — each property can have its own mailbox and knowledge base with property-specific details.

How does Relay handle maintenance requests?

AI drafts immediate acknowledgment with triage steps. Your team reviews and dispatches as needed.

Does Relay work after business hours?

Yes — AI drafts responses 24/7. Tenants get immediate acknowledgment, and you review when you're available.

Automate Property Management Email Support

Start your free trial and see how Relay helps property management teams respond faster with AI-drafted replies.