Handle distributor inquiries, technical specs, and order questions with AI-drafted email responses.
95%
Response accuracy
70%
Faster response time
45%
Less engineering time on support
Accurate technical responses from your specs
95% accuracy
Faster distributor communications
70% faster
Handle B2B and B2C from one platform
Reduce engineering time on support emails
AI references your product specifications for accurate responses.
Handle pricing, availability, and order inquiries efficiently.
Standardized warranty claim responses from your policies.
Manage B2B and B2C email from one platform.
Before Relay
Engineer spends 30 minutes compiling specs for distributor
With Relay
AI drafts specification sheet response from product knowledge base
Before Relay
Customer waits a week for warranty process explanation
With Relay
Relay drafts warranty instructions from your claim procedures
Yes — load your product specs, datasheets, and technical docs into the knowledge base. AI drafts accurate technical responses.
Absolutely. Set up separate knowledge bases and tone settings for distributor vs. end-customer communications.
AI drafts standardized warranty responses from your claim procedures. Each is reviewed by your team before sending.
Start your free trial and see how Relay helps manufacturing teams respond faster with AI-drafted replies.