Automate password resets, access requests, and common IT support emails with AI-drafted responses.
75%
Requests automated
80%
Faster resolution
5hrs
Saved per technician daily
Automate routine IT requests
75% automated
Faster ticket resolution
80% faster
Free up IT for strategic projects
Consistent troubleshooting guidance
AI drafts from your IT procedures, troubleshooting guides, and policies.
Routine requests drafted automatically, complex issues flagged for review.
Step-by-step instructions in every response.
Standardized access provisioning communications.
Before Relay
Employee emails IT, waits 2 hours for reset instructions
With Relay
AI drafts step-by-step reset guide from IT knowledge base instantly
Before Relay
Access request requires manual approval process explanation
With Relay
Relay drafts approval process and requirements from IT policies
Absolutely. Set up your internal IT knowledge base and Relay drafts responses to employee IT requests.
AI drafts responses for routine requests. Complex issues are flagged with full context for technician review.
Relay works with Gmail and Outlook. It complements your existing ticketing system for email-based requests.
Start your free trial and see how Relay helps it helpdesk teams respond faster with AI-drafted replies.