Automate policy inquiries, claims questions, and coverage explanations with AI-drafted email responses.
85%
Faster responses
70%
Less manual work
40%
Higher retention
Instant policy inquiry responses
85% faster
Accurate coverage explanations from your docs
Consistent claims communication
Automated renewal follow-ups
AI drafts from your policy documents and coverage details.
Consistent, accurate claims status communications.
Timely renewal reminders and follow-ups.
Review workflow ensures regulatory compliance.
Before Relay
Policyholder waits days for coverage explanation
With Relay
AI drafts clear coverage summary from policy documents
Before Relay
Agent manually checks claims system and types update
With Relay
Relay drafts claims status update from your FAQ
Relay drafts from your knowledge base of policy explanations. For complex cases, the draft & review workflow lets adjusters refine responses.
AI drafts standardized claims status responses from your FAQ. Each is reviewed before sending to ensure accuracy.
Yes — organize your knowledge base by product line and Relay will reference the right materials.
Start your free trial and see how Relay helps insurance teams respond faster with AI-drafted replies.