Automate patient inquiries, appointment scheduling, and billing questions with AI-drafted responses.
75%
Faster response time
50%
Less admin time
40%
More patient capacity
Reduce patient wait times
75% faster
Accurate billing responses from your policies
Free up clinical staff for patient care
Consistent information across all responses
AI drafts from your approved medical information and policies.
Every response goes through staff review before sending.
Draft scheduling responses with your availability info.
Handle repetitive insurance questions from your policy docs.
Before Relay
Staff manually checks schedule and responds hours later
With Relay
AI drafts response with available slots from your scheduling info
Before Relay
Patient waits days for billing team to explain coverage
With Relay
Relay drafts clear explanation from your insurance FAQ
Relay uses a draft & review workflow — every AI-drafted response must be reviewed by your staff before sending, ensuring accuracy and compliance.
Yes — Relay only drafts from your approved knowledge base content. You control exactly what information is available.
AI drafts a response, your staff reviews it, makes any edits, and approves it for sending. Nothing goes out without human approval.
Start your free trial and see how Relay helps healthcare teams respond faster with AI-drafted replies.