Serve Customers Faster with AI Email Support

Automate catering inquiries, reservation requests, and order questions with AI-drafted email responses.

80%

Faster catering response

40%

More events booked

60%

Less email admin time

Email Support Challenges in Food & Beverage

  • Catering inquiries need detailed, custom responses
  • Reservation and event requests are time-sensitive
  • Allergen and dietary questions require accuracy
  • Small teams can't keep up with email volume

Why Food & Beverage Teams Choose Relay

Faster catering response times

80% faster

Accurate allergen and dietary information

More events booked

Less time on repetitive emails

Key Features

Menu Knowledge Base

AI answers menu, allergen, and dietary questions accurately.

Catering Responses

Draft custom catering proposals from your packages.

Reservation Handling

Quick responses to reservation and event inquiries.

Allergen Accuracy

Precise allergen information from your ingredient database.

See It In Action

Catering Inquiry

Before Relay

Event planner inquires about catering, gets quote 3 days later

With Relay

AI drafts catering package overview with pricing instantly

Allergen Question

Before Relay

Customer worried about allergies, no response for hours

With Relay

Relay drafts accurate allergen info from your ingredient database

Frequently Asked Questions

Can Relay accurately answer allergen questions?

Yes — load your allergen and ingredient data into the knowledge base. Every response is reviewed by staff before sending for safety.

How does Relay handle catering inquiries?

AI drafts catering proposals from your package descriptions and pricing. Your team customizes and sends.

Can Relay handle multiple restaurant locations?

Yes — each location can have its own mailbox and menu-specific knowledge base.

Automate Food & Beverage Email Support

Start your free trial and see how Relay helps food & beverage teams respond faster with AI-drafted replies.