Keep Members Engaged with Faster Email Response

Automate membership inquiries, class schedules, and billing questions with AI-drafted responses.

50%

More signups

5min

Avg response time

40%

Less admin time

Email Support Challenges in Fitness

  • Membership inquiries need fast response to convert
  • Class schedule and booking questions are constant
  • Billing and payment questions waste staff time
  • Member retention requires consistent communication

Why Fitness Teams Choose Relay

Convert more membership inquiries

50% more signups

Instant class and schedule info

Automate billing FAQ

Better member engagement

Key Features

Membership FAQ

AI answers pricing, trial, and membership questions.

Class Schedules

Instant schedule and booking information.

Billing Support

Handle payment and billing inquiries from your policies.

Member Communications

Consistent, engaging member communications.

See It In Action

Membership Inquiry

Before Relay

Lead asks about pricing, gets response 2 days later, already joined competitor

With Relay

AI drafts membership overview with trial offer in 30 seconds

Billing Question

Before Relay

Member frustrated about charge, considers canceling

With Relay

Relay drafts clear billing explanation from your FAQ instantly

Frequently Asked Questions

Can Relay handle our class schedule questions?

Yes — add your class schedules and booking info to the knowledge base. AI drafts accurate schedule responses.

Does Relay help with member retention?

Faster, more consistent responses improve member satisfaction. AI can also draft retention-focused responses for cancellation requests.

How much does Relay cost for a fitness studio?

Plans start at $49/month — less than most studios spend on one hour of front desk staff time.

Automate Fitness Email Support

Start your free trial and see how Relay helps fitness teams respond faster with AI-drafted replies.