Handle account inquiries, transaction questions, and compliance communications with AI-drafted responses.
80%
Faster response time
95%
Draft accuracy
60%
Less manual drafting
Accurate account-related responses
95% accuracy
Compliance-aware draft generation
Faster dispute acknowledgment
80% faster
Consistent client communications
AI drafts follow your compliance guidelines and approved language.
Handle routine account questions from your FAQ instantly.
Every draft reviewed by compliance-trained staff.
Full history of AI drafts, edits, and approvals.
Before Relay
Client waits 24 hours for account balance explanation
With Relay
AI drafts clear account summary from FAQ knowledge base
Before Relay
Support agent researches fee schedule and composes response
With Relay
Relay drafts fee explanation from your published fee schedule
Relay drafts from your approved knowledge base — not from account data. The draft & review workflow ensures human oversight on every response.
Yes — Relay's approval workflow requires staff review before any response is sent. Nothing goes out without human sign-off.
Yes — configure your agent to include required disclaimers automatically in every draft.
Start your free trial and see how Relay helps finance teams respond faster with AI-drafted replies.