Streamline Student and Parent Communications

Automate enrollment inquiries, admissions questions, and student support emails with AI-drafted responses.

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90%

Queries automated

5min

Avg response time

60%

Less admin work

Email Support Challenges in Education

  • ✗Enrollment season creates massive email volume
  • ✗Parents and students expect quick responses
  • ✗Financial aid questions are repetitive but important
  • ✗Administrative staff stretched across too many tasks

Why Education Teams Choose Relay

Handle enrollment inquiries instantly

90% automated

Consistent admissions communications

Free up staff for student success work

24/7 inquiry response capability

Key Features

Enrollment FAQ

AI answers admissions and enrollment questions from your FAQ.

Financial Aid Knowledge Base

Draft accurate financial aid responses from your policies.

Multi-Department Support

Separate knowledge bases for different departments.

Seasonal Scaling

Handle enrollment spikes without additional staff.

See It In Action

Admissions Question

Before Relay

Prospective student waits 3 days for program details

With Relay

AI drafts comprehensive program overview from admissions FAQ

Financial Aid Inquiry

Before Relay

Family waits a week for financial aid process explanation

With Relay

Relay drafts step-by-step financial aid guide instantly

Frequently Asked Questions

Can Relay handle different departments?▾

Yes — set up separate mailboxes and knowledge bases for admissions, financial aid, registrar, and more.

How does Relay handle enrollment season volume?▾

AI scales instantly to handle any volume. Your team reviews and sends drafts at their own pace.

Can parents and students get different responses?▾

Yes — your knowledge base can include different response templates for different audience types.

Automate Education Email Support

Start your free trial and see how Relay helps education teams respond faster with AI-drafted replies.

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