Drive Better Customer Experience in Automotive

Automate service inquiries, test drive requests, and parts questions with AI-drafted email responses.

80%

Faster scheduling

60%

Less phone time

35%

More test drives booked

Email Support Challenges in Automotive

  • Service appointment requests compete for staff attention
  • Parts inquiries require accurate compatibility information
  • Test drive follow-ups often missed
  • Customer satisfaction depends on response speed

Why Automotive Teams Choose Relay

Faster service scheduling

80% faster

Accurate parts compatibility responses

Never miss a test drive follow-up

Higher customer satisfaction

Key Features

Service Knowledge Base

AI handles service inquiries from your maintenance FAQ.

Parts Lookup

Accurate parts compatibility info from your catalog.

Test Drive Follow-Up

Timely, personalized follow-ups after test drives.

Multi-Location Support

Separate knowledge bases per dealership location.

See It In Action

Service Request

Before Relay

Customer calls because email wasn't answered about oil change

With Relay

AI drafts service appointment options with pricing instantly

Parts Question

Before Relay

Parts counter staff researches compatibility manually

With Relay

Relay drafts compatibility info from parts knowledge base

Frequently Asked Questions

Can Relay handle multiple dealership locations?

Yes — each location can have its own mailbox, knowledge base, and specific inventory/service information.

Does Relay support service scheduling?

AI drafts service appointment options from your availability. Customers can reply to confirm.

Can Relay answer parts compatibility questions?

Yes — load your parts catalog and compatibility data into the knowledge base for accurate responses.

Automate Automotive Email Support

Start your free trial and see how Relay helps automotive teams respond faster with AI-drafted replies.