Automate Client Communications During Tax Season

Handle document requests, deadline reminders, and billing questions with AI-drafted email responses.

4x

Capacity during tax season

80%

Faster client response

50%

Less admin time

Email Support Challenges in Accounting

  • Tax season creates overwhelming email volume
  • Document request follow-ups consume hours daily
  • Clients need deadline reminders and status updates
  • Staff stretched thin during peak periods

Why Accounting Teams Choose Relay

Handle tax season volume

4x capacity

Automated document request follow-ups

Timely deadline reminders

Consistent professional communications

Key Features

Tax FAQ Knowledge Base

AI answers common tax questions from your firm's FAQ.

Document Request Tracking

Automated follow-ups for outstanding document requests.

Deadline Reminders

Timely client reminders from your calendar.

Billing Automation

Handle billing inquiries from your fee schedule.

See It In Action

Tax Document Request

Before Relay

Staff manually follows up on missing documents for each client

With Relay

AI drafts personalized document request with checklist

Billing Question

Before Relay

Client waits days for fee breakdown explanation

With Relay

Relay drafts fee explanation from your published rate schedule

Frequently Asked Questions

Can Relay handle tax season volume?

Yes — AI scales instantly. Handle 4x the normal email volume without adding staff.

Does Relay ensure accuracy in tax communications?

Relay drafts from your approved knowledge base. Every response is reviewed by your team before sending.

Can we customize Relay for different service lines?

Yes — separate knowledge bases for tax, audit, advisory, and bookkeeping with specific FAQs and response templates.

Automate Accounting Email Support

Start your free trial and see how Relay helps accounting teams respond faster with AI-drafted replies.