Looking for a Tidio alternative? Relay drafts complete email replies from your knowledge base — reviewed by your team before sending. Compare features and
| Feature | Relay | Tidio |
|---|---|---|
| AI Email Drafting | Full AI draft & review | Limited or no AI |
| Knowledge Base | Built-in KB for AI context | Varies |
| Gmail & Outlook | Native support | Varies |
| Multi-LLM Choice | OpenAI, Claude, Gemini | Single or none |
| Starting Price | $49/mo | Varies |
Relay
Full AI email drafting vs Tidio's chat-focused Lyro AI
Tidio
Tidio's traditional approach
Relay excels for AI email support
Relay
Email-first AI support platform
Tidio
Tidio's traditional approach
Relay excels for AI email support
Relay
All AI included from $49/mo vs Lyro as paid add-on
Tidio
Tidio's traditional approach
Relay excels for AI email support
Relay
Multi-LLM flexibility vs proprietary AI
Tidio
Tidio's traditional approach
Relay excels for AI email support
Relay offers transparent pricing starting at $49/mo vs Tidio's pricing.
Relay offers AI email drafting with multi-LLM support. Tidio's Lyro AI focuses on chat.
Yes, Tidio excels at chat with Lyro AI. Relay excels at AI email support.
Relay starts at $49/mo with all AI. Tidio's Lyro AI costs $39/mo extra on top of base plans.
Start your free trial and see why teams switch from Tidio to Relay for AI email support.