Compare Relay and Teamwork Desk. See features, pricing, and which is best for AI email support.
| Feature | Relay | Teamwork Desk |
|---|---|---|
| AI Email Drafting | Multi-LLM AI drafts | No AI drafting |
| Project Management | Not included | Teamwork project management suite |
| Knowledge Base | Built-in KB for AI | Help docs included |
| Ticketing | Email-focused AI workflow | Traditional ticket management |
| Starting Price | $49/mo with AI | $8.50/agent/mo |
Relay
Full AI email draft generation
Teamwork Desk
No AI features
Relay leads for AI email
Relay
Standalone AI email tool
Teamwork Desk
Part of Teamwork project suite
Teamwork for PM users; Relay for AI email
Relay
AI from $49/mo
Teamwork Desk
Budget-friendly from $8.50/agent
Teamwork cheaper; Relay has AI
Teamwork Desk starts at $8.50/agent with no AI. Relay starts at $49/mo with AI email drafting.
No. It's a traditional help desk. Relay offers AI-powered email draft generation.
Yes, from $8.50/agent. But it has no AI features like Relay's multi-LLM drafting.
Use Teamwork Desk if you use the Teamwork project suite. Use Relay for AI email support.
Start your free trial and see why teams choose Relay over Teamwork Desk for AI email support.