Compare Relay and SupportBee. See features, pricing, and which is best for AI email support.
| Feature | Relay | SupportBee |
|---|---|---|
| AI Email Drafting | Multi-LLM AI drafts | No AI drafting |
| Knowledge Base | Built-in KB for AI | KB portal included |
| Shared Inbox | AI-powered shared inbox | Simple shared inbox |
| Customer Portal | Not included | Customer portal included |
| Starting Price | $49/mo with AI | $13/user/mo |
Relay
Multi-LLM AI draft generation
SupportBee
No AI features
Relay leads for AI email
Relay
AI-first email workflow
SupportBee
Simple traditional help desk
Relay for AI; SupportBee for simplicity
Relay
AI from $49/mo
SupportBee
From $13/user with no AI
SupportBee cheaper; Relay has AI
SupportBee starts at $13/user with no AI. Relay starts at $49/mo with AI email drafting.
No. SupportBee is a simple help desk. Relay offers AI email draft generation.
Yes, from $13/user. But Relay includes AI drafting that SupportBee doesn't offer.
For email support, yes — with the added benefit of AI-powered draft generation.
Start your free trial and see why teams choose Relay over SupportBee for AI email support.