Compare Relay and LiveAgent. See features, pricing, and which is best for AI email support.
| Feature | Relay | LiveAgent |
|---|---|---|
| AI Email Drafting | Multi-LLM AI drafts | No AI drafting |
| Ticketing | Email-focused AI workflow | Full ticketing with 200+ integrations |
| Knowledge Base | Built-in KB for AI | KB included |
| Live Chat | Email-focused | Built-in live chat + call center |
| Starting Price | $49/mo with AI | $9/agent/mo |
Relay
Multi-LLM AI drafting
LiveAgent
No AI features — traditional help desk
Relay leads in AI
Relay
Email-first AI support
LiveAgent
Help desk + chat + call center
LiveAgent for multi-channel; Relay for AI email
Relay
AI from $49/mo
LiveAgent
Budget-friendly from $9/agent
LiveAgent cheaper; Relay has AI
LiveAgent starts at $9/agent with no AI. Relay starts at $49/mo with full AI email drafting.
No. LiveAgent is a traditional help desk. Relay offers AI email draft generation.
Yes, LiveAgent starts at $9/agent. But it lacks any AI drafting capabilities that Relay provides.
For email support with AI, yes. If you need call center and multi-channel, LiveAgent is broader.
Start your free trial and see why teams choose Relay over LiveAgent for AI email support.