Relay vs Keeping

Compare Relay and Keeping. See features, pricing, and which is best for AI email support.

Feature Comparison

FeatureRelayKeeping
AI Email Drafting
Multi-LLM AI drafts
No AI drafting
Gmail Integration
Works alongside Gmail
Help desk inside Gmail
Knowledge Base
Built-in KB for AI
No built-in KB
Ticket Management
AI-focused email workflow
Basic ticketing in Gmail
Starting Price
$49/mo with AI
$8/user/mo

Key Differences

AI Capability

Relay

Multi-LLM AI draft generation

Keeping

No AI features

Relay leads for AI email support

Approach

Relay

AI-powered email workflow

Keeping

Traditional help desk in Gmail

Relay for AI; Keeping for simple Gmail help desk

Pricing

Relay

AI included from $49/mo

Keeping

Budget-friendly from $8/user

Keeping is cheaper; Relay has AI

Pricing Comparison

Relay

  • Starter$49/mo
  • Professional$99/mo
  • Business$249/mo

Keeping

  • Standard$8/user/mo
  • Pro$12/user/mo

Keeping starts at $8/user with no AI. Relay starts at $49/mo with full AI email drafting.

Who Should Choose What?

Choose Relay if you...

  • AI email drafting
  • Multi-LLM support
  • Built-in KB

Choose Keeping if you...

  • Budget Gmail help desk
  • Simple ticket management
  • Minimal setup

Frequently Asked Questions

Does Keeping have AI features?

No. Keeping is a basic Gmail help desk. Relay offers AI-powered email draft generation.

How do Keeping and Relay compare?

Keeping adds ticketing to Gmail. Relay adds AI-powered draft generation to your inbox.

Is Keeping cheaper than Relay?

Yes, from $8/user. But it has no AI capabilities like Relay's multi-LLM drafting.

Try Relay Instead of Keeping

Start your free trial and see why teams choose Relay over Keeping for AI email support.