Relay vs Hiver

Compare Relay and Hiver. See features, pricing, and which is best for AI email support.

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Feature Comparison

FeatureRelayHiver
AI Email Drafting
Multi-LLM AI drafts
Harvey AI for basic suggestions
Email Provider
Gmail & Outlook native
Gmail-only
Knowledge Base
Built-in KB for AI context
No built-in KB
Draft & Review
AI drafts, human approves
Manual drafting with Harvey AI tips
Gmail Integration
Works alongside Gmail
Lives inside Gmail UI

Key Differences

AI Depth

Relay

Full AI draft generation with multi-LLM

Hiver

Harvey AI provides basic email templates

Relay has significantly deeper AI

Provider Support

Relay

Gmail and Outlook supported

Hiver

Gmail only — no Outlook support

Relay is more flexible

Setup

Relay

Connect inbox in minutes

Hiver

Chrome extension for Gmail

Both are quick to set up

Pricing Comparison

Relay

  • Starter$49/mo
  • Professional$99/mo
  • Business$249/mo

Hiver

  • Lite$15/user/mo
  • Pro$39/user/mo
  • Elite$59/user/mo

Hiver starts cheaper at $15/user but has minimal AI. Relay's $49/mo includes full multi-LLM drafting.

Who Should Choose What?

Choose Relay if you...

  • AI-powered email drafting
  • Outlook + Gmail support
  • Multi-LLM flexibility

Choose Hiver if you...

  • Gmail-only workflow
  • In-Gmail UI preference
  • Basic shared inbox needs

Frequently Asked Questions

How does Relay compare to Hiver?▾

Relay provides multi-LLM AI draft generation, while Hiver's Harvey AI offers basic suggestions. Relay also supports Outlook alongside Gmail.

Does Hiver work with Outlook?▾

No. Hiver is Gmail-only. Relay supports both Gmail and Outlook natively.

Is Relay more expensive than Hiver?▾

Relay starts at $49/mo vs Hiver's $15/user/mo, but Relay includes full AI drafting that Hiver doesn't offer.

Try Relay Instead of Hiver

Start your free trial and see why teams choose Relay over Hiver for AI email support.

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