Compare Relay and Helpwise. See features, pricing, and which is best for AI email support.
| Feature | Relay | Helpwise |
|---|---|---|
| AI Email Drafting | Multi-LLM AI drafts | AI assistant for replies |
| Shared Inbox | AI-powered shared inbox | Multi-channel shared inbox |
| Knowledge Base | Built-in KB for AI | No built-in KB |
| Multi-LLM Support | GPT-5, Claude, Gemini | Single AI model |
| Starting Price | $49/mo with AI | $12/user/mo |
Relay
Multi-LLM full draft generation
Helpwise
Basic AI reply suggestions
Relay has deeper AI email capabilities
Relay
Built-in KB feeds AI context
Helpwise
No knowledge base for AI
Relay's KB gives AI better context
Relay
AI included from $49/mo
Helpwise
From $12/user with basic AI
Helpwise is cheaper; Relay has deeper AI
Helpwise starts at $12/user with basic AI. Relay starts at $49/mo with full multi-LLM AI drafting.
Relay offers deeper AI with multi-LLM drafting and KB integration. Helpwise has a basic AI assistant.
Yes, from $12/user. But its AI features are basic compared to Relay's multi-LLM drafting.
No built-in KB. Relay's KB feeds AI context for better draft generation.
Start your free trial and see why teams choose Relay over Helpwise for AI email support.