Relay vs Gemini for Email

Compare Relay and Gemini for Email. See features, pricing, and which is best for AI email support.

Feature Comparison

FeatureRelayGemini for Email
Email Integration
Native Gmail & Outlook
Gmail only (built into Workspace)
Knowledge Base
Built-in KB for AI context
No persistent KB for email
Draft & Review
Team approval workflow
Individual "Help me write" feature
Outlook Support
Full Outlook integration
No Outlook support
Team Features
Shared inbox with AI
Individual productivity tool

Key Differences

Integration

Relay

Purpose-built email support platform

Gemini for Email

Feature within Google Workspace

Relay is deeper for email support

Context

Relay

KB + thread history for accurate drafts

Gemini for Email

Limited context from Gmail thread

Relay produces better email drafts

Team

Relay

Shared inbox with review workflow

Gemini for Email

Individual feature — no team flow

Relay is built for support teams

Provider

Relay

Gmail + Outlook support

Gemini for Email

Gmail only

Relay supports more email providers

Pricing Comparison

Relay

  • Starter$49/mo
  • Professional$99/mo
  • Business$249/mo

Gemini for Email

  • Free (in Gmail)$0
  • Google One AI Premium$19.99/mo

Gemini is free in Gmail or $19.99/mo for premium. Relay is $49/mo with full team email AI platform.

Who Should Choose What?

Choose Relay if you...

  • Team email support
  • Gmail + Outlook support
  • Knowledge base integration
  • Multi-LLM choice

Choose Gemini for Email if you...

  • Free Gmail AI
  • Individual productivity
  • Google Workspace user
  • Budget option

Frequently Asked Questions

Can Gemini replace Relay for email support?

Gemini's "Help me write" is great for individual emails. Relay is a full platform for team email support with KB and review workflow.

Is Gemini free for email?

Basic Gemini features in Gmail are free. Relay offers a free trial of its full email AI platform.

Does Relay work with Gmail like Gemini?

Yes. Relay connects natively to Gmail and adds AI drafting, KB integration, and team workflow on top.

Try Relay Instead of Gemini for Email

Start your free trial and see why teams choose Relay over Gemini for Email for AI email support.