Compare Relay and Ellie AI. See features, pricing, and which is best for AI email support.
| Feature | Relay | Ellie AI |
|---|---|---|
| AI Email Drafting | Multi-LLM team drafts | Personal AI email replies |
| Knowledge Base | Built-in KB for AI | Learns from your writing style |
| Team Features | Shared inbox with review | Individual tool only |
| Multi-LLM Support | GPT-5, Claude, Gemini | Single AI model |
| Starting Price | $49/mo team platform | $19/mo individual |
Relay
Team email support with AI
Ellie AI
Personal AI email reply tool
Relay for teams; Ellie for individuals
Relay
KB + thread context for drafts
Ellie AI
Learns your personal writing style
Different context approaches
Relay
Shared inbox, review workflow, analytics
Ellie AI
Simple reply generation
Relay has far more features
Ellie AI starts at $19/mo for personal use. Relay is $49/mo for team email AI with KB and review.
Ellie is a personal AI email writer. Relay is a team email support platform with KB and review workflow.
Ellie is designed for individuals. Relay is purpose-built for support teams.
Relay, because it uses KB context and thread history. Ellie learns from personal writing style.
Start your free trial and see why teams choose Relay over Ellie AI for AI email support.