Relay vs Drift

Compare Relay and Drift. See features, pricing, and which is best for AI email support.

Feature Comparison

FeatureRelayDrift
AI Email Drafting
Multi-LLM AI drafts
No email AI drafting
Use Case
Email support automation
Conversational marketing & sales
Chatbot
Email AI assistant
Revenue-focused chatbots
ABM Features
Not included
Account-based marketing tools
Starting Price
$49/mo
Contact Sales (premium pricing)

Key Differences

Use Case

Relay

AI-powered email support

Drift

Conversational marketing and sales

Completely different use cases

AI Focus

Relay

Multi-LLM email draft generation

Drift

Sales chatbot and meeting booking

Relay for support email; Drift for sales chat

Pricing

Relay

Transparent from $49/mo

Drift

Enterprise pricing, contact sales

Relay is far more accessible

Pricing Comparison

Relay

  • Starter$49/mo
  • Professional$99/mo
  • Business$249/mo

Drift

  • PremiumContact Sales
  • AdvancedContact Sales
  • EnterpriseContact Sales

Drift uses enterprise pricing (Contact Sales). Relay offers transparent pricing from $49/mo.

Who Should Choose What?

Choose Relay if you...

  • Email support automation
  • Transparent pricing
  • AI draft generation

Choose Drift if you...

  • Sales chatbot
  • Meeting booking
  • Account-based marketing

Frequently Asked Questions

Is Relay a Drift alternative?

They serve different purposes. Relay is for AI email support, while Drift is for conversational marketing and sales.

Does Drift handle email support?

Drift focuses on chat-based conversational marketing, not email support automation.

How much does Drift cost?

Drift uses enterprise pricing (Contact Sales). Relay starts at $49/mo with transparent pricing.

Try Relay Instead of Drift

Start your free trial and see why teams choose Relay over Drift for AI email support.