Compare Relay and Crisp. See features, pricing, and which is best for AI email support.
| Feature | Relay | Crisp |
|---|---|---|
| AI Email Drafting | Multi-LLM AI drafts | MagicReply AI chatbot |
| Email Focus | Email-first support | Chat-first with email |
| Knowledge Base | Built-in KB for AI | Help desk KB included |
| Chatbot | Email AI assistant | Visual chatbot builder |
| Free Tier | Free trial | Free plan available |
Relay
Multi-LLM email draft generation
Crisp
AI chatbot for auto-responses
Relay for AI email; Crisp for AI chat
Relay
Email-first AI support
Crisp
Chat-first with email add-on
Depends on your primary channel
Relay
AI included from $49/mo
Crisp
Free tier; Pro at $25/mo
Crisp is cheaper; Relay has deeper email AI
Crisp offers a free tier for chat. Relay starts at $49/mo with full AI email drafting included.
Relay focuses on AI email drafting with multi-LLM support, while Crisp is a chat-first messaging platform with a chatbot builder.
Crisp supports email as a secondary channel, but its AI features (MagicReply) are chat-focused.
Crisp has a free plan for basic chat. Relay offers a free trial of its full AI email platform.
Start your free trial and see why teams choose Relay over Crisp for AI email support.