Looking for a Hiver alternative? Relay offers AI-powered email support with draft & review workflow.
| Feature | Relay | Hiver |
|---|---|---|
| AI Email Drafting | Full AI draft & review | Limited or no AI |
| Knowledge Base | Built-in KB for AI context | Varies |
| Gmail & Outlook | Native support | Varies |
| Multi-LLM Choice | OpenAI, Claude, Gemini | Single or none |
| Starting Price | $49/mo | Varies |
Relay
Full AI draft generation vs Hiver's basic Harvey AI
Hiver
Hiver's traditional approach
Relay excels for AI email support
Relay
Gmail + Outlook support vs Gmail-only
Hiver
Hiver's traditional approach
Relay excels for AI email support
Relay
Built-in KB for AI context vs no KB
Hiver
Hiver's traditional approach
Relay excels for AI email support
Relay
Multi-LLM flexibility vs limited AI
Hiver
Hiver's traditional approach
Relay excels for AI email support
Relay offers transparent pricing starting at $49/mo vs Hiver's pricing.
Relay offers deeper AI drafting, Outlook support, and KB integration that Hiver lacks.
Yes. Relay connects natively to Gmail and also supports Outlook — unlike Hiver.
Relay starts at $49/mo with full AI. Hiver starts at $15/user with basic AI.
Start your free trial and see why teams switch from Hiver to Relay for AI email support.