Looking for a Gladly alternative? Relay offers AI-powered email support with draft & review workflow.
| Feature | Relay | Gladly |
|---|---|---|
| AI Email Drafting | Full AI draft & review | Limited or no AI |
| Knowledge Base | Built-in KB for AI context | Varies |
| Gmail & Outlook | Native support | Varies |
| Multi-LLM Choice | OpenAI, Claude, Gemini | Single or none |
| Starting Price | $49/mo | Varies |
Relay
Transparent $49/mo pricing vs Gladly's enterprise sales pricing
Gladly
Gladly's traditional approach
Relay excels for AI email support
Relay
Self-service setup vs implementation project
Gladly
Gladly's traditional approach
Relay excels for AI email support
Relay
Multi-LLM choice vs proprietary AI
Gladly
Gladly's traditional approach
Relay excels for AI email support
Relay
Accessible to teams of any size
Gladly
Gladly's traditional approach
Relay excels for AI email support
Relay offers transparent pricing starting at $49/mo vs Gladly's pricing.
Relay offers transparent pricing and self-service setup. Gladly requires enterprise sales and implementation.
Both have strong AI. Relay offers multi-LLM choice while Gladly uses proprietary AI.
Yes. Relay is designed for teams of all sizes, unlike Gladly's enterprise focus.
Start your free trial and see why teams switch from Gladly to Relay for AI email support.