Best Front Alternative for Email Support

Looking for a Front alternative? Relay offers AI-powered email support with draft & review workflow.

Feature Comparison

FeatureRelayFront
AI Email Drafting
Full AI draft & review
Limited or no AI
Knowledge Base
Built-in KB for AI context
Varies
Gmail & Outlook
Native support
Varies
Multi-LLM Choice
OpenAI, Claude, Gemini
Single or none
Starting Price
$49/mo
Varies

Key Differences

AI Approach

Relay

Full AI draft generation vs Front's basic AI Compose

Front

Front's traditional approach

Relay excels for AI email support

Email Focus

Relay

Built-in KB for AI context vs no native KB

Front

Front's traditional approach

Relay excels for AI email support

Pricing

Relay

Multi-LLM flexibility vs single AI model

Front

Front's traditional approach

Relay excels for AI email support

Setup

Relay

AI included from $49/mo vs Front's $59/seat Growth tier for AI

Front

Front's traditional approach

Relay excels for AI email support

Pricing Comparison

Relay

  • Starter$49/mo
  • Professional$99/mo
  • Business$249/mo

Front

  • Contact SalesVaries

Relay offers transparent pricing starting at $49/mo vs Front's pricing.

Who Should Choose What?

Choose Relay if you...

  • AI-powered email draft & review
  • Simple setup, no migration
  • Multi-LLM flexibility
  • Affordable pricing

Choose Front if you...

  • Full shared inbox platform needs
  • Existing deep integration
  • Non-email channels

Frequently Asked Questions

Why switch from Front to Relay?

Relay has deeper AI email drafting with KB context and multi-LLM support. Front's AI features are lighter.

Can Relay handle multi-channel like Front?

Relay focuses on email. If you need SMS, social, and chat in one inbox, Front is broader.

Is Relay cheaper than Front?

For AI email, yes. Relay's $49/mo includes AI. Front requires Growth ($59/seat) for AI features.

Switch from Front to Relay

Start your free trial and see why teams switch from Front to Relay for AI email support.