Looking for a Drift alternative? Relay offers AI-powered email support with draft & review workflow.
| Feature | Relay | Drift |
|---|---|---|
| AI Email Drafting | Full AI draft & review | Limited or no AI |
| Knowledge Base | Built-in KB for AI context | Varies |
| Gmail & Outlook | Native support | Varies |
| Multi-LLM Choice | OpenAI, Claude, Gemini | Single or none |
| Starting Price | $49/mo | Varies |
Relay
Purpose-built for email support vs Drift's sales chat focus
Drift
Drift's traditional approach
Relay excels for AI email support
Relay
Transparent $49/mo pricing vs enterprise sales pricing
Drift
Drift's traditional approach
Relay excels for AI email support
Relay
AI email drafting vs sales chatbot
Drift
Drift's traditional approach
Relay excels for AI email support
Relay
Customer support focus vs marketing focus
Drift
Drift's traditional approach
Relay excels for AI email support
Relay offers transparent pricing starting at $49/mo vs Drift's pricing.
If you need email support AI, Relay is purpose-built for it. Drift focuses on sales conversational marketing.
They serve different purposes. Relay is for support email. Drift is for sales chat.
Yes. Relay starts at $49/mo. Drift requires enterprise sales conversations for pricing.
Start your free trial and see why teams switch from Drift to Relay for AI email support.