Compare the best shared inbox tools for teams. See which offer AI features, multi-channel support, and collaboration.
| Feature | Relay | Multiple |
|---|---|---|
| Relay | Full AI email support | AI drafting with shared inbox workflow |
| Front | Full AI email support | Multi-channel inbox with collaboration |
| Help Scout | Full AI email support | Clean, simple shared inbox |
| Missive | Full AI email support | Team chat + shared inbox combined |
| Hiver | Full AI email support | Shared inbox inside Gmail |
Relay
Purpose-built AI email drafting
Multiple
General-purpose tools
Relay leads for AI email support
Relay
Draft & review with human oversight
Multiple
Varies by tool
Relay's approach balances speed and accuracy
Relay
Connect email + add KB in minutes
Multiple
Varies — some need weeks
Relay is fastest to deploy
Relay offers competitive pricing starting at $49/mo with AI included.
For AI email, Relay. For multi-channel, Front. For simplicity, Help Scout. For Gmail, Hiver.
Some do. Relay has the deepest AI with multi-LLM drafting. Front and Help Scout have lighter AI features.
From $8/user (Keeping) to $99/seat (Front Scale). Relay starts at $49/mo with AI included.
Start your free trial and see why Relay is the top choice for AI-powered email support.