Compare the best customer support tools that work with Outlook. Find tools with AI features and team collaboration.
| Feature | Relay | Multiple |
|---|---|---|
| Relay | Full AI email support | AI drafting connected to Outlook |
| Front | Full AI email support | Multi-channel inbox with Outlook |
| Help Scout | Full AI email support | Shared inbox with Outlook forwarding |
| Microsoft Copilot | Full AI email support | AI built into Outlook |
Relay
Purpose-built AI email drafting
Multiple
General-purpose tools
Relay leads for AI email support
Relay
Draft & review with human oversight
Multiple
Varies by tool
Relay's approach balances speed and accuracy
Relay
Connect email + add KB in minutes
Multiple
Varies — some need weeks
Relay is fastest to deploy
Relay offers competitive pricing starting at $49/mo with AI included.
For AI email drafting, Relay. For multi-channel inbox, Front. For built-in AI, Microsoft Copilot.
Yes. Relay connects natively to Outlook and adds AI-powered draft generation for support teams.
Copilot helps individuals write email. Relay offers team workflow, KB integration, and multi-LLM choice.
Start your free trial and see why Relay is the top choice for AI-powered email support.