Compare the best knowledge base tools for support teams. Find tools that help AI draft better responses and help customers self-serve.
| Feature | Relay | Multiple |
|---|---|---|
| Relay | Full AI email support | KB that directly powers AI email drafts |
| Help Scout Docs | Full AI email support | Customer-facing help center |
| Zendesk Guide | Full AI email support | Enterprise KB with AI search |
| Freshdesk KB | Full AI email support | KB included in help desk |
| Notion | Full AI email support | Flexible team knowledge management |
Relay
Purpose-built AI email drafting
Multiple
General-purpose tools
Relay leads for AI email support
Relay
Draft & review with human oversight
Multiple
Varies by tool
Relay's approach balances speed and accuracy
Relay
Connect email + add KB in minutes
Multiple
Varies — some need weeks
Relay is fastest to deploy
Relay offers competitive pricing starting at $49/mo with AI included.
Relay's built-in KB directly powers AI draft generation. Other KBs require integration.
Yes. KB content gives AI context to generate accurate email drafts. Relay includes a KB purpose-built for AI.
Relay has its own KB designed to feed AI drafts. You can migrate content from other KBs.
Start your free trial and see why Relay is the top choice for AI-powered email support.