Best Gmail Support Tools

Compare the best customer support tools that work with Gmail. Find tools with AI, shared inbox, and collaboration features.

Feature Comparison

FeatureRelayMultiple
Relay
Full AI email support
AI drafting connected to Gmail
Hiver
Full AI email support
Help desk inside Gmail UI
Gmelius
Full AI email support
Gmail + Kanban project boards
Drag
Full AI email support
Kanban boards in Gmail
Keeping
Full AI email support
Simple help desk in Gmail

Key Differences

AI Focus

Relay

Purpose-built AI email drafting

Multiple

General-purpose tools

Relay leads for AI email support

Workflow

Relay

Draft & review with human oversight

Multiple

Varies by tool

Relay's approach balances speed and accuracy

Setup

Relay

Connect email + add KB in minutes

Multiple

Varies — some need weeks

Relay is fastest to deploy

Pricing Comparison

Relay

  • Starter$49/mo
  • Professional$99/mo
  • Business$249/mo

Multiple

  • RelayVaries
  • HiverVaries
  • GmeliusVaries
  • DragVaries
  • KeepingVaries

Relay offers competitive pricing starting at $49/mo with AI included.

Who Should Choose What?

Choose Relay if you...

  • AI-first email support
  • Draft & review workflow
  • Quick setup
  • Multi-LLM flexibility

Choose Multiple if you...

  • Full omnichannel platform
  • Specific integrations
  • Phone/chat focus

Frequently Asked Questions

What is the best Gmail support tool?

For AI drafting, Relay. For in-Gmail UI, Hiver. For Gmail + project management, Gmelius.

Do Gmail support tools work inside Gmail?

Hiver, Gmelius, Drag, and Keeping work inside Gmail. Relay connects to Gmail and adds AI on top.

Can I use AI for Gmail support?

Yes. Relay connects to Gmail and generates AI-powered email drafts from your knowledge base.

Try the #1 AI Email Support Tool

Start your free trial and see why Relay is the top choice for AI-powered email support.