Compare the best email ticketing systems for support teams. Find tools that convert email into manageable tickets.
| Feature | Relay | Multiple |
|---|---|---|
| Relay | Full AI email support | AI-powered email ticketing with drafts |
| Zendesk | Full AI email support | Industry-leading ticketing platform |
| Freshdesk | Full AI email support | Free ticketing with growth path |
| Jitbit | Full AI email support | Simple ticketing with self-hosted option |
| HappyFox | Full AI email support | Clean ticketing with asset management |
Relay
Purpose-built AI email drafting
Multiple
General-purpose tools
Relay leads for AI email support
Relay
Draft & review with human oversight
Multiple
Varies by tool
Relay's approach balances speed and accuracy
Relay
Connect email + add KB in minutes
Multiple
Varies — some need weeks
Relay is fastest to deploy
Relay offers competitive pricing starting at $49/mo with AI included.
For AI-powered, Relay. For enterprise, Zendesk. For free, Freshdesk. For self-hosted, Jitbit.
Shared inbox is simpler. Ticketing adds structure. Relay combines shared inbox with AI drafting.
From free (Freshdesk) to $100+/agent (Zendesk). Relay starts at $49/mo with AI included.
Start your free trial and see why Relay is the top choice for AI-powered email support.